We were asked to develop four objectives of interest for the company:
1.- To understand what the existing turnover, or attrition rate was, with respect to your staff.
2.- To recognize the profile of those employees who decided to leave the company..
3.- Specify exactly what was the cost associated with the problem raised.
4.- Quantify the economic resources that could be saved by resolving this situation..
In general terms, it was necessary to know the status of your personnel turnover, including the costs associated with that situation and, of course, to recognize the employees who are at RISK OF LEAVING THE COMPANY, in order to subsequently evaluate how much that possible loss would cost them, and thus take preventive or corrective actions..